Sophos Firewall not booting troubleshooting steps Sophos Firewall power supply failure diagnosis on XGS series Sophos Firewall fan failure detected troubleshooting Sophos Firewall overheating high temperature troubleshooting Sophos Firewall interface shows no link light troubleshooting Sophos Firewall SFP transceiver not detected troubleshooting Sophos Firewall WAN connection drops intermittently troubleshooting Sophos Firewall slow throughput performance troubleshooting Sophos Firewall high CPU usage troubleshooting Sophos Firewall high memory usage troubleshooting Sophos Firewall disk space full troubleshooting Sophos Firewall log partition full troubleshooting Sophos Firewall connection table full troubleshooting Sophos Firewall too many open connections troubleshooting Sophos Firewall NAT port exhaustion troubleshooting Sophos Firewall PAT pool exhausted troubleshooting Sophos Firewall cannot access web admin interface troubleshooting Sophos Firewall web admin shows blank page troubleshooting Sophos Firewall admin session timeout issues troubleshooting Sophos Firewall admin lockout troubleshooting Sophos Firewall SafeMode boot troubleshooting Sophos Firewall SafeMode password recovery Sophos Firewall bootloader recovery procedure Sophos Firewall emergency firmware recovery via USB Sophos Firewall firmware upgrade failure troubleshooting Sophos Firewall firmware upgrade stuck at reboot troubleshooting Sophos Firewall firmware rollback after failed upgrade Sophos Firewall factory reset not working troubleshooting Sophos Firewall configuration backup file corrupted troubleshooting Sophos Firewall configuration restore operation failure troubleshooting Sophos Firewall license activation failure troubleshooting Sophos Firewall trial license expired troubleshooting Sophos Firewall feature not available after license renewal troubleshooting Sophos Firewall HA cluster sync failure troubleshooting Sophos Firewall HA split-brain troubleshooting Sophos Firewall HA heartbeat interface down troubleshooting Sophos Firewall HA preempt mode behavior troubleshooting Sophos Firewall HA configuration sync failure troubleshooting Sophos Firewall HA manual failover not working troubleshooting Sophos Firewall DHCP server not assigning addresses troubleshooting Sophos Firewall DHCP client not getting WAN IP troubleshooting Sophos Firewall DNS resolution failures troubleshooting Sophos Firewall NTP time sync failure troubleshooting Sophos Firewall certificate expired troubleshooting Sophos Firewall SSL VPN certificate revocation issues troubleshooting Sophos Firewall Let's Encrypt certificate renewal failure troubleshooting Sophos Firewall custom certificate chain issues troubleshooting Sophos Firewall Sophos Central not syncing troubleshooting Sophos Firewall Sophos Central registration failure troubleshooting Sophos Firewall email notifications not sending troubleshooting Sophos Firewall SNMP not responding troubleshooting Sophos Firewall SNMP authentication failure troubleshooting Sophos Firewall API authentication failure troubleshooting Sophos Firewall API rate limiting issues troubleshooting Sophos Firewall VPN tunnel flapping troubleshooting Sophos Firewall VPN slow performance troubleshooting Sophos Firewall VPN tunnel phase 1 up phase 2 down troubleshooting Sophos Firewall IPsec NAT traversal issues troubleshooting Sophos Firewall IPsec dead peer detection not working troubleshooting Sophos Firewall VPN split tunneling not working troubleshooting Sophos Firewall VPN client cannot connect troubleshooting Sophos Firewall Sophos Connect client errors troubleshooting Sophos Firewall SSL VPN client not downloading troubleshooting Sophos Firewall remote access VPN user authentication failure troubleshooting Sophos Firewall Wireless SSID not broadcasting troubleshooting Sophos Firewall wireless client cannot connect troubleshooting Sophos Firewall wireless channel interference troubleshooting Sophos Firewall APN 4G LTE failover not working troubleshooting Sophos Firewall USB modem not detected troubleshooting Sophos Firewall WAN failover not triggering troubleshooting Sophos Firewall load balancing not distributing traffic troubleshooting Sophos Firewall web proxy not working troubleshooting Sophos Firewall transparent proxy bypass not working troubleshooting Sophos Firewall web protection false positives troubleshooting Sophos Firewall web protection false negatives troubleshooting Sophos Firewall web categorization misclassifying sites troubleshooting Sophos Firewall DNS protection blocking valid sites troubleshooting Sophos Firewall Geo-IP blocking legitimate traffic troubleshooting Sophos Firewall TLS decryption certificate errors on clients troubleshooting Sophos Firewall SSL inspection breaking applications troubleshooting Sophos Firewall web scanning not scanning traffic troubleshooting Sophos Firewall application control misidentifying traffic troubleshooting Sophos Firewall QoS not shaping traffic correctly troubleshooting Sophos Firewall traffic shaping not prioritizing as expected troubleshooting Sophos Firewall IPS signature update failure troubleshooting Sophos Firewall IPS false positives tuning troubleshooting Sophos Firewall ATP sandbox not analyzing files troubleshooting Sophos Firewall Security Heartbeat not showing endpoints troubleshooting Sophos Firewall Active Threat Response not triggering troubleshooting Sophos Firewall Lateral Movement Protection false positives troubleshooting Sophos Firewall DoS protection false positives troubleshooting Sophos Firewall firewall rule not matching traffic troubleshooting Sophos Firewall firewall counter incrementing but traffic not listed troubleshooting Sophos Firewall NAT rule not translating traffic troubleshooting Sophos Firewall policy-based routing not working troubleshooting Sophos Firewall source-based routing not working troubleshooting Sophos Firewall route flapping troubleshooting Sophos Firewall BGP peer not establishing troubleshooting Sophos Firewall OSPF neighbor not forming troubleshooting Sophos Firewall asymmetric routing detection and resolution Sophos Firewall AD integration broken troubleshooting Sophos Firewall LDAP query timeout troubleshooting Sophos Firewall domain controller connectivity issues troubleshooting Sophos Firewall Entra ID SSO stopped working troubleshooting Sophos Firewall RADIUS authentication failure troubleshooting Sophos Firewall MFA token not accepted troubleshooting Sophos Firewall captive portal not showing troubleshooting Sophos Firewall external captive portal integration issues troubleshooting Sophos Firewall user portal not loading troubleshooting Sophos Firewall client portal page not loading troubleshooting Sophos Firewall Synchronized User ID not resolving users troubleshooting Sophos Firewall STAS agent not working troubleshooting Sophos Firewall STAS agent not discovering endpoints troubleshooting Sophos Firewall RED tunnel not connecting troubleshooting Sophos Firewall RED tunnel dropping frequently troubleshooting Sophos Firewall RED tunnel throughput low troubleshooting Sophos Firewall Remote Ethernet Device configuration mismatch troubleshooting Sophos Firewall DHCP relay not forwarding requests troubleshooting Sophos Firewall DDNS update failure troubleshooting Sophos Firewall explicit proxy authentication failure troubleshooting Sophos Firewall proxy PAC file not distributing troubleshooting Sophos Firewall captive portal bypass for authenticated users troubleshooting Sophos Firewall guest voucher not generating troubleshooting Sophos Firewall bandwidth quota not resetting troubleshooting Sophos Firewall scheduled firewall rule not activating troubleshooting Sophos Firewall scheduling time zone mismatch in logs troubleshooting Sophos Firewall log analyzer not showing expected entries troubleshooting Sophos Firewall scheduled report not generating troubleshooting Sophos Firewall report email delivery failure troubleshooting Sophos Firewall reporting database corruption troubleshooting Sophos Firewall log export format issues troubleshooting Sophos Firewall syslog message format troubleshooting Sophos Firewall netflow export not working troubleshooting Sophos Firewall packet capture not capturing expected traffic troubleshooting Sophos Firewall tcpdump usage and filter examples Sophos Firewall CLI diagnostics commands for troubleshooting Sophos Firewall debug log collection for support Sophos Firewall live log monitoring techniques Sophos Firewall traffic flow troubleshooting methodology Sophos Firewall connection tracking table inspection commands Sophos Firewall configuration conflict between rules troubleshooting Sophos Firewall rule ordering and priority conflict resolution Sophos Firewall AD group membership not updating troubleshooting Sophos Firewall NPS server integration troubleshooting Sophos Firewall clientless access page not loading troubleshooting Sophos Firewall web server protection upload scan failure troubleshooting Sophos Firewall web server authentication loop troubleshooting Sophos Firewall management board XGS not responding troubleshooting Sophos Firewall XGSPHISH management board commands Sophos Firewall serial console output not showing troubleshooting Sophos Firewall console cable connection issues Sophos Firewall SSH connection refused troubleshooting Sophos Firewall SSH key authentication failure troubleshooting Sophos Firewall web admin SSL certificate warning troubleshooting Sophos Firewall admin account locked after multiple failed attempts Sophos Firewall session count limit reached for admin users Sophos Firewall disk failure on XGS series troubleshooting Sophos Firewall RAID status check on XGS series Sophos Firewall database corruption recovery after improper shutdown Sophos Firewall configuration version conflict during restore Sophos Firewall cross-model configuration compatibility issues Sophos Firewall model upgrade migration configuration transfer issues Sophos Firewall SafeMode password reset via serial console Sophos Firewall SafeMode network configuration for TFTP recovery Sophos Firewall boot partition corruption recovery Sophos Firewall disk replacement procedure on XGS hardware